Who Is Fred. Olsen Cruise Lines?
Based in the UK, Fred. Olsen Cruise Lines operates a fleet of smaller-scale cruise ships, taking passengers to destinations around the world. From the Arctic to the Canaries, the company is focused on delivering a high-quality experience for its guests.
Maintaining these standards requires robust processes across safety, cleanliness, compliance, and day to day operations. For Fred. Olsen's crew, this meant completing a wide range of checklists and inspections while working in an environment where internet connectivity could be limited or unavailable.
The Challenge: Paper Based Inspections at Sea
Before using Array, Fred. Olsen Cruise Lines relied heavily on paper based checklists for safety, cleanliness, inspections, and compliance. Crew members would complete forms manually before filing the paperwork onboard the ship.
The collected information then needed to be manually transferred into spreadsheets for analysis and reporting. This created additional administration, made data harder to access, and required valuable storage space onboard.
Fred. Olsen needed a digital inspection and data collection solution that could replace paper forms while working reliably in remote, offline environments.
Standard offline functionality wasn't enough. While many mobile data collection platforms allow users to complete forms offline and synchronise them once an internet connection becomes available, Fred. Olsen needed to access and analyse their data without relying on an external internet connection at all.
The Solution: Array's Offline Data Collection Platform
Array provided Fred. Olsen with a flexible digital forms and data collection solution that could be adapted to their unique operating environment.
Rather than relying solely on Array's standard cloud-based infrastructure, the solution was customised to run on servers installed onboard the ships. This created an internal network that allowed crew members to access Array and work with their data while at sea, even when external internet connectivity was unavailable.
With Array running on the onboard servers, Fred. Olsen's crew could complete digital forms, inspections, and checklists, with data stored locally and available for analysis without needing to connect to the wider internet.
This gave Fred. Olsen the benefits of mobile data collection, digital inspections, real-time access to information, and streamlined reporting, while meeting the unique requirements of operating at sea.
The Results
By moving away from paper-based processes, Fred. Olsen Cruise Lines was able to create a more efficient approach to collecting and managing operational data onboard its ships.
Array helped provide:
- Digital inspection checklists for safety, cleanliness, and compliance
- Offline data collection in environments without reliable internet access
- Reduced reliance on paper-based processes and storage
- Easier access to inspection and compliance information
- More efficient data analysis and reporting
- A solution tailored specifically to the needs of a cruise ship environment
Fred. Olsen Cruise Lines, Powered by Array
Every business has its own operational challenges, and sometimes an off-the-shelf approach isn't enough. Fred. Olsen Cruise Lines needed a way to digitise inspections and manage data in an environment where traditional cloud-based solutions presented limitations.
Array worked with Fred. Olsen to develop a solution around their specific requirements, demonstrating how flexible digital forms, mobile data collection, offline inspections, and workflow technology can support even highly specialised environments.
From field inspections to maritime compliance, Array helps organisations replace manual processes with digital workflows designed around the way their teams actually work.
